Tagged: Frequent Flyer

Review: Turkish Airlines A330-300 Istanbul to New Delhi

Turkish Airlines A330 - Istanbul gate

Turkish Airlines A330 – Istanbul Airport

It was hard to come out of that traveller heaven also known as Turkish Airlines Lounge, at Istanbul but the prospect of missing flight back home wasn’t so attractive either. It was a 13 minute walk from the lounge, through the maze of Istanbul’s Duty free shops to our Gate. At the gate, the scenes were pretty chaotic with no proper queues in-sight, but we were able to dodge it and the friendly agent at the gate counter helped us through quickly.

Related Trip Reviews: Tripping through Scandinavia

Train on a Ferry!

Turkish Airlines A330-300 New Delhi to Istanbul

Turkish Airlines A320-200 Istanbul to Zurich

SAS Business Lounge, Stockholm Arlanda

Turkish Airlines A321-200 Stockholm to Istanbul

 

Turkish Airlines 716

Istanbul Ataturk (IST) – New Delhi (DEL)

Sunday, July 27th

Departure: 20:06 hours (11 minutes late)

Arrival: 04:35 hours (+1 day) local time (15 minutes late)

Aircraft: Airbus A330-300

Seat: 6A

The crew greeted us warmly as we boarded the aircraft. My folks turned left and I went…  to the right. I was able to secure seat 6A on the phone with the Turkish Airlines customer service. It is certainly not Business Class but it probably is the best Economy seat in the cabin. The 2-4-2 cabin layout is a big positive and the ample leg room takes this economy seat a notch above the rest of the cabin, though some folks may find the proximity to the lavatory bit bothersome.

Turkish Airlines A330-300 Economy Seating

Turkish Airlines A330-300 Economy Cabin and Seating

Turkish Airlines A330 - Economy bulkhead Legroom

Turkish Airlines A330 – Economy bulkhead Legroom

There was a slight delay in departure, though I made good use of our extended ground time in Istanbul. The aircraft scenery out of the window was beautiful, not as scenic as a Turkish evening by the Marmara sea, but the Jets around were soothing to the #AvGeek eyes.

Turkish Airlines Aircraft at Istanbul airport ramp

Turkish Airlines Aircraft at Istanbul airport ramp

Pushback started 11 minutes behind schedule and it was a very busy time at Istanbul Ataturk Airport to say the least. I could see a long queue of Planes ahead of us, waiting to jet-off.

Istanbul Airport Ramp

Istanbul Airport Ramp

Istanbul Airport - Take off Queue

Istanbul Airport – Take off Queue

Turkish Airlines A330 - Nose Cam

Turkish Airlines A330 – Nose Cam

Heavy incoming and outgoing traffic at the airport meant plenty of opportunities to put my photography skills to test and for my aviation imagery database to increase. Somehow clicking aircraft pictures always gives me a different kind of high.

Istanbul Airport Runway - Aircraft

Istanbul Airport Runway – Aircraft

One of the disappointing aspects during this delay was no incoming information from the cockpit or the cabin crew, although I could see the “reasons” in front, I doubt if all passengers were able to figure that out. We finally rotated into Turkish skies around 2030 hours local time, the views of the city and the sea were terrific.

Turkish Airlines A330 - Istanbul Aerial View

Turkish Airlines A330 – Istanbul Aerial View

After only about 9 minutes the crew was back in action and serving “Turkish delights”, a local savory which I never seem to get enough of. and Rightfully so.

Turkish Airlines Delight

Turkish Airlines Delight

Another 9 minutes later, a crew member came by my seat to give the Economy travel kit. It consists of a pair of socks, earbuds and an eye patch. For an economy cabin, this is a pretty decent offering.

Turkish Airlines Economy Amenity Kit

Turkish Airlines Economy Amenity Kit

Another 8 minutes passed before we were handed out our Dinner menus. For Turkish Airlines to do this is indeed very thoughtful, even on a medium haul five hour and forty minutes flight. The planning for these services seemed done to the T. As a traveler, I appreciate this more because being a red-eye flight I would want the “mandatories” to be done as soon as possible to get some rest before an early morning arrival in New Delhi. Of course it also helps the crew in their time/work management as well, So its a win-win.

Turkish Airlines A330 - Economy Class Dinner menu

Turkish Airlines A330 – Economy Class Dinner menu

Dinner service started another 30 minutes after the menu distribution and I ordered a Grilled Chicken Breast from the menu, which was the only non-vegetarian choice. It was served along with sautéed vegetables and some potato purée. The selection and its presentation were very average and the taste left me un-satisfied, unfortunately I misplaced meal pictures to share here. Chana Salad and Breads were served as well but what I really liked was the Mango Panna Cotta dessert, besides the Efes Beer 🙂

The vegetarians on the flight had two options between Aloo-Gobhi and Channa Colaw Paneer as their main, and from my conversations with fellow passengers, they certainly were the better tasting dishes.

The crew were friendly and attentive throughout the flight though I had to request twice for lights to be dimmed after the meal service. Every body seemed ready for their quick naps but I guess nobody in the cabin crew thought of turning the lights down 🙂

The final service for the flight was done 3 hours into the flight and about 2:30 hours before landing as everybody was given a small bottle of water. I don’t know if the crew was waiting for this only to dim lights as they were turned down after this round. Our scheduled arrival into Indira Gandhi International Airport Terminal 3 in New Delhi was 04:20 hours, and we touched down with a slight delay of 15 minutes. The Long taxi from the runway to the gate meant we could only alight after another 25 minutes, marking a happy end to my trip through Scandinavia and Northern Europe.

 

 

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GlobeTrotters on Twitter | Rick Ingersoll (Frugal Travel Guy)

GlobeTrotters on Twitter 2

Rick Ingersoll, the founder of FrugalTravelGuy explains the mission of the blog quite simply as “helping regular folks see the world at prices one can afford”. And at that very moment I knew that I had to speak to this retired mortgage banker turned global frequent flyer and pick his brains.

Since founding the blog in 2007, Rick and his entire FTG team have helped out regular folks to travel the world upfront and in style. He has also authored a handbook aptly titled “The Frugal Guy Travel Handbook”. Rick and his wife Katy have been on two “Around the World” Rick Ingersoll - The Frugal Travel Guyitineraries in either J (Business) or F (First) class, using points, miles or vouchers. He has collected over five million frequent flyer miles and currently has over 1.5 million of them. The Frugal Travel Guy blog has also been awarded the best budget travel blog over 3  years, in 2009, 2010 and 2011 by tripbase.com.

Excerpts from our chat:

  • Rick, why do you travel?

Rick – The people. We have been blessed to visit over 60 countries and met amazing people. They have made our experiences and shared their world with us. Getting on planes is a requirement to see the world. As long as we have a comfortable seat and can safely get to our destination we’re happy to get on the plane.

  • I know you enjoy and encourage people to travel in style, in the front of the aircraft. Any interesting instances while flying?

Rick – The journey is part of the experience, but our eye is on the prize at the end, the destination. Our memorable experiences have most always been at our destination. I’ve met several readers of the blog on at the airport or on a flight which is always fun. Meeting fellow travellers leads to great conversation. A few years ago I met Dave Winfield in an airport terminal and spoke about travel and our experiences. We’ve kept in touch; he’s a great guy.

  • Do you have a favourite airport?

Rick – Hilton Head and Savannah are our current home airports. Easy in and easy out makes it a plus for us.

  • Talking about airports, what addition/s you would like to see them adopt? (besides Wi-Fi)  

Rick – More quiet spaces. Airport lounges are a fantastic place to relax but in places where there are none, quiet places to read are relaxing

  • Do you have a preferred airline and a favourite aircraft?

Rick – The airline that gets me to my destination safely and comfortably. American has treated me well in the past few years, but I’ve flown just about all of them.

As far as favourite aircraft is concerned, as a big guy every bit of space helps. For those long haul flights any plane with a flat seat so I can sleep is a winner in my book

Kauai 03 007

Kauai (Photo credit: Wikipedia)

  • Which is your destination of choice?

Rick – We love the island of Kauai.  Perfect weather, beautiful scenery and wonderful people. I like to call it FTG west headquarters. Our time with family and friends that we’ve been able to share has been some of the best.

  • This is going to be right up your alley. I know how much you love to help out folks with their travel, what advise would you give to all those who want to travel the world frugally?

Rick – Write down your goals and priorities, and make them tangible. Make sure you hit one of your goals within a year. If you have good credit, use that excess good credit to make it affordable. It has worked for us for years and anyone can do this.

  • Which website, guide book etc. you refer before and while your traveling? What’s your study for a country/city like?

Rick – I talk to my friends and family that may know about the destination and always look through the forums on flyertalk. The US State department has a great site for information on foreign countries as well which I recommend

  • What role do you think social media/twitter has played in propagating Travel?

Rick – I think it has done some fantastic things for customer service with almost immediate access to people empowered to help solve problems.

  • And finally, as this is GlobeTrotters on Twitter, which are your three must follow accounts on twitter

Rick – @GlobeTrotScott, @DeltaAssist, and of course @FlyerTalk

 

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GlobeTrotters on Twitter | Devesh Agarwal (Bangalore Aviation)

GlobeTrotters on Twitter 2

When I asked Devesh what led him to start Bangalore Aviation, his answer was simply because his friends and family increasingly started coming to him for all aviation related advice and discussions, he noticed the absence of an India specific aviation blog, thus the idea of Bangalore Aviation was germinated. When your a global frequent flier with over 4 million miles against your name, all that is naturally supposed to happen.

Devesh posing Inside Boeing 787 Dreamliner Cockpit

Devesh posing inside Boeing 787 Dreamliner Cockpit

My personal view, knowing him for few years now, is that and more. I think it’s a cocktail of what he describes as well as what he doesn’t. You see Devesh loves to share his wealth of knowledge, and those who know him would describe him as a larger than life, social and jovial man who loves his food and flights. Through a blog he found just the right outlet to vent out. Other parts of the puzzle just fit in their places perfectly.

Bangalore Aviation is described by him as “By aviation enthusiasts, for aviation enthusiasts”, started on March 14, 2008, with the intent of being a “no-spin” zone of Indian aviation media.

Like many leading bloggers, managing Bangalore Aviation is not Devesh’s day job.  He is a technology product management expert and has been awarded a silver medal at the Lockheed Martin innovation competition 2010.

Devesh also has been recognized as one of the must follow aviation pros on twitter in Mashable for good measure.

Enjoy this conversation:

  • Devesh, what has been your personal motivation to travel and to fly?  

Devesh – From childhood I have loved planes, the magic of flight, the physics of flying. I also have a pair of glider pilot wings, and I just love to fly. I still remember my first flight as an eight year old boarding Air India Boeing 747 Emperor Ashoka. It is fascinating that we can travel to countries on the other side of the earth in less than 24 hours, a feat that was fraught with danger less than 60 years ago. It is a pity that air travel over the years has become less glamorous and there are many airlines in the world today, which treat passengers as “self-loading cargo”, but thankfully there are also those that do not.

  • So your not a fan of Ryan Air, I’m actually yet to meet someone who is. I believe you would be the sorts to enjoy your plane ride. Any memorable experience?

    Air hostesses for Singapore Airlines. January ...

    Singapore Girls: Also known as Devesh’s perpetual saviours (Photo credit: Wikipedia)

Devesh –  I was on the inaugural Los Angeles-Singapore non-stop A340-500 Singapore Airline flight. The inbound flight from Singapore was four hours early due to favourable winds, which meant the winds would be against us while going back. The pilots decided to take an equatorial route, which was longer than the polar route but had less opposing winds and were nearer to major airports should we need to land to re-fuel.

During another of my SIA flights between Frankfurt and JFK. About 25% of the business class seats stopped working, two passengers fell ill midway, and one in fact died from a heart attack. All this while the crew was being audited and inspected by an in-flight quality control auditor. Hats off to that crew for their performance. They were on their feet for the full eight hours and running back and forth the entire length of the B744 and not skipping a beat on their very high service levels while still attending to the passenger emergencies and seat failures.

These are just two of my long list of experiences, by Indian newspaper standards I have had more “miraculous escapes” than the proverbial cat.

  • All that makes my next question redundant, I was going to ask your favourite airline…

Devesh – Yes, it’s Singapore Airlines. The service level is simply unmatched. On a Singapore to JFK flight, my nine year old son spilt a full glass of coke on himself. My wife had forgotten to pack a change of clothes for him. The crew brought a Givenchy pajama suit they give to first class passengers, and altered the pajamas by hand stitching to fit the young boy!!!!! I have never heard of such an experience on any other airline. To top this off, my wife and children were flying, without me, and on an award business class ticket. So no FFP or revenue influences.

English: Singapore Airlines Boeing 747-400 (9V...

Singapore Airlines Boeing 747-400 (9V-SPP) in Star Alliance livery at Singapore Changi Airport. (Photo credit: Wikipedia)

  • That actually sounds quite incredible, which would be your preferred airport?

Devesh – It’s Singapore Changi of course, due to their hyper-efficient immigration, baggage delivery, and customs. Even with checked baggage, you are out of the airport within 15 minutes.

  • All right Singapore fan boy (just kidding!!), tell me about your all time favourite aircraft.

Devesh – Without a doubt, Concorde. I was very sad to see her being retired. For the first time in history we went backward in technology as there is even till today no replacement aircraft for her, and none appears to be for the next 20 years.

(Vishal’s note: Read my flashback story on the Concorde, as well as Devesh’s great piece on it.)

  • Let’s get slightly more specific now; which airline according to you has the best economy, premium economy, business and first class products?

Devesh – Best Economy – Singapore Airlines

Best Premium Economy – Cathay Pacific

Best Business Class – 1-2-1 configured Singapore Airlines beats most first class. Also the Upper Class of Virgin Atlantic and their fantastic Club House, and those ladies in red.

Best First Class – The old Pan Am Boeing 747s with the upper deck lounge. Currently, I think Emirates A380 takes the crown. Their seats are narrow compared to other airlines, but any airline that has a shower spa on board and serves Hennessy Paradis cognac (about $850 a 750ml bottle) has to take the “Over the top” crown.

  • Lets come back to airports for a second, is there any particular addition that you would like airports to adopt? (Besides Wi-Fi)

Devesh – Restaurants serving real food, not the fast food fried or ready made nonsense. I think with growing travel, appreciation for good food, and airline’s cutting back, a fine dining restaurant at airports will do well.

  • You have a successful career and run a successful website, what advise would you give to those who want to travel the world without breaking their bank balance?

Devesh – The travel itself is not expensive. Depending on where you travel the boarding and lodging is. For most I would recommend using a tour package from one of the reputable companies.

  • Is there a go-to website, guide book etc. you consult before and while your traveling? What’s your research for a country/city like?

Devesh – Apart from BangaloreAviation.com? :), I go through Lonely Planet, Frommers, but my first choice is my business colleagues and friends in the destination country/city.

  • That was a clever plug Devesh 🙂, what role do you think social media/twitter has played in propagating Travel?

Devesh – Social media has brought more world cultures to the attention of more people, and hence the desire to travel to what, ten years ago, would have been an unknown place for someone. Same goes with meeting people. Personally I have met some great people, initially online, but then also in person. You are one person where our virtual friendship has transformed in to a real one. Other friends include Shashank Nigam (Simpliflying), and others.

  • Finally, as this is GlobeTrotters on “Twitter”, your 3 must follow twitter user accounts?

Devesh – @mashable for all things social media and gadgets

@avweekrupa, @apexmary, @simpliflying – people with great insight and thoughtful tweets

@breakingnews – global developments

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GlobeTrotters on Twitter | Brian Kelly (The Points Guy)

GlobeTrotters on Twitter 2

Brian Kelly is a perfect case of perfection passion and popularity converting a Wall Street road warrior to a Miles and Points guy, more so as “The Points Guy”.Brian Kelly - The Points Guy

Before catching up with him, it was fascinating to read how a 13 year old Brian figured out to use his father’s points to take the whole family for a vacation to Grand Cayman. Equally fascinating was his transformation from a Wall Street HR Manager with a cushy job, to a Full time blogger after frequent hounding up by his family and friends first and later by the readers of his then part-time blog to help them out with their points. Boy, has that turned out well or what?

Brian’s website, ThePointsGuy turned full time in mid 2011 and now gets more than 4,00,000 unique visitors every month. Besides his own, Brian has also contributed to The New York Times, Conde’ Nast Traveler, The Los Angeles Times and The Independent. He is often invited for major travel conferences and consults regularly with top airline and hotel loyalty programs.

Excerpts from our chat:

  • Brian, what attracts you to travelling?

Brian – The main thing I love about travel is meeting new people, exploring new cities and trying different foods – all while accruing miles doing so.

  • Do you fancy airplanes or does the destination hold greater excitement for you?

Brian – For me travel is the destination, if I could teleport I absolutely would. That being said, because I’m able to fly a lot of great Business and First Class products I don’t dread getting on the plane but if I could avoid it I would. I’ve met a lot of good friends on planes including one of my best friends and business manager, and sat next to countless celebrities but the most interesting people I find are fellow frequent flyers.

  • I suspect catching up with Madonna would rank right up there for you. Which airline you fancy most for flying?

    Cathay Pacific First Class

    Cathay Pacific First Class (Photo credit: Wikipedia)

Brian – My favourite airline is Cathay Pacific because of their First class product, which has to be the most comfortable product I’ve ever flown. Emirates first is on my to do list and I hope to experience that within the next year or so.

  • And your preferred airport would be?

Brian – Most US airports are overcrowded and uninspired but I really like the new Sky Deck at JFK that is my favourite lounge to visit in US. Internationally I love the Concord lounge at Heathrow T5 because it’s perfect for plane watching.

  • If you could improve one area at airports what would it be? (Besides wifi)

Brian – More sky lounges for plane watchers! I would also love to see more pet relief areas within the terminal since most are outside in parking garages, which doesn’t help when connecting.

  • Which is your favourite aircraft to fly on? 

Brian – I’m old school – I love the Boeing 747, I’m an upper deck kind of guy and I like the enclosed quaint feel it has.

Flying Lufthansa First Class last summer with the lie flat bed and spacious seat was definitely a highlight for me. I still haven’t tried out the 747-8 but its on my to do list.

  • From a wall street  road warrior to a professional frequent flyer (if I may say so), what tips would you give to people at large who want to travel without spending too much?

Brian – Right off the bat you should sign up for point earning credit cards and charge every expense possible on them so you can maximise the points you earn. You should also get credit cards that have bonus categories for the things you spend the most on whether it be dining, travel, groceries, etc. I recommend signing up for the the Chase Sapphire Preferred which gives 2x points on travel and dining and there is a current sign up bonus of 40,000 points when you spend $3,000 in the first 3 months.

  • All though most of your credit card tips are not applicable for the Indian market,  I still keep reading them for kicks and I remember your British Airways card tip, where 50000 miles was an upfront bonus and then you can cut up the card few months later. That was a pretty awesome offer.

            That reminds me; tell me your recommended economy, premium economy, business and first class products in the world?

Brian – Economy – I don’t know I’m 6’7 and don’t fly economy often enough to judge but I’ve heard that Emirates is pretty good

English: EVA Air 777 Elite Class cabin

EVA Air 777 Elite Class cabin (Photo credit: Wikipedia)

Premium Economy – I’ve only flown KLM Economy Comfort and really enjoyed it. Nice touch was that it was free for Delta Platinum/Diamond Medallions

Business Class – I would have to go with EVA airways because its comfortable and they serve Dom Perignon champagne

First Class – Emirates takes the cake for my First class choice. Besides the roomy seat that extends to a comfortable bed that I can actually fit in, you can take a shower on their A380.

  • Do you have a favorite city to travel?

Brian – Madrid is the place I visit the most since my best friend lives there. I love the energy, culture, food, and nightlife there – I can never get enough. I also studied abroad there in college, which is when my love for the city began.

  • Do you consult any website, guidebook etc. before and while your traveling? What’s your research for a country/city like?

Brian – Whenever I’m taking a trip to an obscure destination I like to ask my readers for recommendations because they are well traveled and I trust their opinions. I also check FlyerTalk to see if there are any relevant threads.

  • You have a huge social media presence, what role do you think social media/twitter has played in propagating Travel, and specifically award travel?

Brian – Social media/Twitter has greatly increased airline’s customer service and allowed them to be more proactive and responsive to customer complaints. In the past, customers had to submit complaints and wait weeks for a response. Now you can tweet airlines while in the airport and get issues resolved as they are happening.

(Vishal’s note:  Read this quick piece on Delta’s fantastic social media customer service effort).

  • Finally, as this is GlobeTrotters on “Twitter”, your 3 favourite twitter user accounts?

Brian – @skift – for travel industry news

@theflightdeal – for cheap flights

@NYCaviation – for breaking aviation news

 

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GlobeTrotters on Twitter | Gary Arndt (Everything-Everywhere)

GlobeTrotters on Twitter 2

Almost six and half years back, In the early spring of 2007, Gary Arndt decided to let go of everything that he owned and set off on a journey which would inspire not just him, but hundreds of thousands across the world to Travel.

He sold off his house, his furniture, and appliances…. Almost everything he owns and decides to pursue his passion. And thus Everything Everywhere, one of the longest running personal travel blog is born.

In between his undying love for Travel, Pro Wrestling (His headshot actually reminded me of Stone Cold Steve Austin in a way) and Writing for the blog, Gary also finds time to co-host a fantastic travel podcast with Chris Christensen every week called This Week in Travel, speak at conferences around the world and shoot thousands of brilliant photographs every month.

Gary wears his patented "traveller facemask"

Gary wears his patented “Traveller Face mask”, you don’t wanna know more!

Gary also writes/shoots regularly for leading publications like The Atlantic, The Huffington Post and The Four Hour Work Week. He has won the Lowell Thomas Award and his blog was named one of the 25 best blogs on the Internet by Time Magazine in 2010.

And here’s the most stunning part: Gary has Globetrotted over 140 countries and 7 continents in the last 6 years, besides covering over 250 UNESCO World Heritage Sites.

With an ever increasing massive following on twitter (1,22,889 followers, as of pressing publish) and his unmatched Globetrotting skills, needless to say I was more than excited for my chat with Gary.

  • What is it about traveling that made you left everything behind? What is your greatest motivation to travel?

Gary – I enjoy the freedom that travel offers and I enjoy learning about new things everywhere I go.

  • Do you enjoy the flying portion of your trips?  Would you count yourself as an enthusiast?

Gary – Honestly, I don’t. I prefer almost every other mode of transportation to flying. The process isn’t pleasant, but it is something you just have to do if you travel internationally. Memorable flights are usually not good flights, so I’m thankful to say I haven’t really had any memorable experiences.

  • No special memories from your flight time. What about airlines, do you have any favored airline?

Gary – My favorite airline is Singapore Airlines because they have such great customer service.

  • Would that make SIA’s hub at Changi your desired airport as well?

Gary – Yes, Indeed. They have lots of great things to do if you are on a layover and the facility is well designed.

  • I know you have hesitated before about naming your most favourite destination, and compared it to a mother choosing between her children, but I’m going to give it one more shot.

Gary  * SILENCE *

  • All right, with that insightful answer, can you share your most unforgettable travel experience?

    English: A swimmer in Jellyfish Lake, Palau.

    A swimmer in Jellyfish Lake, Palau. (Photo credit: Wikipedia)

Gary – My most unforgettable experience is either swimming with Jellyfish in Palau or being on shore with 100,000 penguins in South Georgia Island.

  • As a habitual traveler, if I may use that word, where would you like to see Airports improve?

Gary – I would like to see accessible and ample power outlets. Too many airports either hide them or make them inaccessible.

  • True. While researching for our interaction I stumbled on to one of your other interviews, where you mentioned Monster Cable Travel Power Strip as one of the most important parts of your tech gear. I also read that you’re a part owner of Packers, which would make you quite well off. What advice would you give to all those who might not be as financially sound, an average guy, but who still wants to travel the world?

Gary – That confuses a lot of people. The Green Bay Packers are the smallest community in North America to have a professional sports team and they are the only North American sports team, which is owned by the community. There is no billionaire owner. I own 1 share of stock that I purchased for $200 🙂

Travel is cheaper than people think it is. It all depends on where you go and how you do it. If you travel to Switzerland or Norway, you will spend a lot of money. If you go to SE Asia or Central American, you can spend very little. Likewise, if you avoid the big chain hotels and stay at hostels and guesthouses you can save a lot of money as well.  

  • So much for my extensive research. Ha! Let me try to put you in the pickle again: Which website, guide book etc. you consult before and while your traveling? What’s your research for a country/city like?

Gary – I never use guidebooks and I don’t do that much research. I travel so much I usually just land and figure things out. If it is a place I’ve never been before I might get 1 or 2 nights booked in advance, but that is about it. Everything I get from asking people on the ground, Google searches and from my readers.

  • That should encourage a lot of people out there to just travel. And in the end, in the spirit of “GlobeTrotters on Twitter” tell me your 3 must follow twitter users

Gary –  @PVPonline

@JohnnyJet

@Petapixel

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GlobeTrotters on Twitter | Brett Snyder (The Cranky Flier)

GlobeTrotters on Twitter 2

The first bookmark in my aviation essential reading folder is CrankyFlier.com, and I’m certain to be one of the many enthusiasts who open the site every day to read new content (although on an average, a new article pops up on the site every second day).

Brett Snyder, the President and (as he likes to call himself) the Chief Airline Dork of Cranky Flier is the ‘been there, done that’ man of the aviation industry. Fascination with airplanes started at a very young age and by the age of 12, he had become a travel agent. His fascination with the industry only grew with job stints at USAir, America West, United and PriceGrabber.com.Brett Snyder - Cranky Flier on Air NZ

He’s been a full time blogger for few years now, along with his own air travel assistance service, known as Cranky Concierge, for which he has been named as a “Top Travel Specialist” by Conde Nast Traveler for multiple times now.

Brett has also won multiple awards for “The Cranky Flier”, and also writes for CNTraveler.com and Intuit Small Business Blog.

Before we begin our chat, bit of trivia about the name: Brett was given the name “Cranky Pants” by his friend and that stuck as CrankyFlier, as the name seemed neutral to Brett himself.

 

  • What makes you travel Brett?

Brett – Sadly most of my travel lately is about the process itself and not about being in a location.  That’s too bad, because the real motivation for travel should be what’s on the other end of the flight.  It’s almost always worth it, even though it is exhausting.

  • Do you enjoy the aviation/flying part more of your travels or the sightseeing in cities? Of all the flights that you may have taken, any particularly memorable experience you would like to share?

Brett – I enjoy both, but I don’t have a lot of sightseeing opportunities on my trips lately.  Regarding flights, I have had so many great experiences.  But I think if there’s one that stands out, it’s the time I had the pleasure of flying Concorde from London to New York.  That was just surreal. (Vishal’s note:  Must read related trip report of Concorde here).

  • I know that Boeing 747 is your favourite aircraft, what about your preferred airport and why? 

Brett – I don’t have a single airport or airline that I like best.  It’s different depending upon the situation.  For example, I love my hometown airport, Long Beach, but that’s because you can get through it very easily and the facility is excellent.  But it’s not where I’d want to spend a long connection.

  • And your Favorite airline will be?

Brett – For airlines, I might choose one airline to go in business class to Europe whereas a short hop to San Francisco might be something else.  I really don’t have a top choice.

  • What about your preferred city for a break?

Brett – I’d have to say London.  For whatever reason, I just love going there.  One of my favourite experiences there involved a visit to some friends on a surprisingly warm and sunny spring day.  We started up on Baker Street and wandered the streets until we ended up down in South Kensington for dinner.  We just wandered aimlessly for hours and took advantage of the city’s lack of an open container law.  I find that the best experiences are when I know someone locally.  It just changes the way you see a city.

  • Leaving aside Wi-Fi, which is being implemented by majority of airports, what other changes you want to see at the airports?

Brett – I would love to see more day rooms.  Fortunately, we’re seeing that happen more and more.

  • You run a successful website/business. What would you tell as advise to the average Joe, missing deep pockets but still harboring the will to travel the world?

Brett – There are great ways to travel the world without spending a ton of money.  In particular, if you can qualify for a credit card, you can earn a lot of miles and turn that into free travel around the world.  Or you can look for a job that requires a lot of travel.  Travel within regions can be very inexpensive, and you can always say in hostels to save money.  So the key is just funding the long haul travel.

  • Do you have a go-to guide before you travel?

Brett – I don’t have a go-to guide.  I use friends as much as possible, but for internet research I usually just start with Google and work my way around from there.

  • What role do you think social media/twitter has played in propagating Travel?

Brett – I think social media has helped bring experiences to people in real time.  It used to be you could watch a slideshow of someone’s trip after they returned.  Now you can live through it with them including photos, videos and more.  It can all be shared as it happens, so it makes it more real for people at home.

  • Finally, as this is GlobeTrotters on “Twitter”, your 3 favorite twitter user accounts?

Brett – three favourites?  Hmm, maybe @FakeUnitedJeff@NYCAviation,

and since you didn’t say it had to be travel-related, @Dbacks.  (Yep, I’m a big baseball fan.)

 

 

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GlobeTrotters on Twitter | Ben Schlappig (One Mile at a Time)

GlobeTrotters on Twitter 2

Let me start about Ben by saying that he has had top tier elite status with an airline since he was 14 years old. FOURTEEN. When I was 14 I had taken a grand total of four flights. With that out of the way, Let’s try to pick more of Ben’s brain.

I know Ben Schlappig as the guy behind Boarding Area’s “One Mile at a Time” blog. The purpose of the blog is to share his travel experiences (300,000 miles/year and 100+ hotel nights/year at that) and to stay abreast with the latest in travel industry. Besides his blogging prowess and his healthy obsession with collecting points, Ben is also a travel consultant and a writer.Ben Schlappig

Three years back Ben founded PointsPros.com, a travel consulting service to help regular folks utilize their miles for dream destinations. He has also served as a member of the TalkBoard, and has been quoted in New York Times, Wall Street Journal and USA Today.

Excerpts from our chat:

  • I read that you overslept for your Computer science class, did guilty procrastination and emailed Randy Petersen to start your BoardingArea.com blog. I’m curious how a blog about Frequent flying and Aviation took birth from a computer science class?

Ben – For one, I am a huge aviation geek, and am fascinated with planes and travel in general. I love experiencing new products and new places, and typically find the experience to be more of an adventure than a hassle. I’ve been known to intentionally “fall” for scams overseas just to see what happens, and have spent hours in coffee shops and cafes soaking in the differences in culture.

  • As an #AVGeek, Do you enjoy the flying part of your travels more or the sightseeing in cities? Tell us about your most outstanding flying experience.

    A crayfish starter for the business folks on S...

    A crayfish starter for the business folks on Singapore Airlines. (Photo credit: Wikipedia)

Ben – Both! I can’t emphasise enough how much I love airplanes. Seeing a new city is always fun as well, or just spending time enjoying the views. One of my favourite flights was the first time I flew with my now favourite flight attendant on a Singapore Airlines First Class flight from Singapore to Tokyo last April.  From the moment I stepped on board I was treated with a level of kindness and attention I’d never encountered in hundreds of thousands of miles of travel, and it was just an incredible experience. She and I are now good friends, which makes the outstanding service on that flight even more memorable.

  • I would hazard a guess that Singapore Airlines would be your favourite airline?

Ben – I am incredibly partial to Lufthansa’s First Class product, but for an overall favourite airline I’d have to say Singapore Airlines. Similarly, I’ve threatened to move to the Frankfurt First Class Terminal, though outside of that my favourite airport is probably Singapore Changi for all of its amenities.

  • I understand Taj Mahal is your favourite world heritage site, what would be your favourite city?

Ben – I love Hong Kong, and like to visit there every chance I get. The food is fantastic, the architecture is unique, and I find it to be such an approachable city – even for a short layover.

  • How do you think airports can become friendlier and easier for frequent flyers like yourself? Most of them are installing Wi-Fi, can they do something else too?

Ben – Well, the natural counterpart to Wi-Fi is a power outlet, and I think most frequent travellers can relate to sitting on the floor charging their electronics before the next flight. Besides that, as an aviation geek I love outdoor terraces/observation decks, which some airports seem to be adding.

  • I’m glad you mentioned observation decks/terraces as I personally think that’s the best thing an airport can do for its flyers. Schiphol Amsterdam straight away comes to mind with its wonderful and large terrace.

            Do you have any research quirks before your trips?

Ben – This is mildly embarrassing, but I do almost no research outside of checking the weather and finding the best way to get to the hotel from the airport. I also tend to work the majority of the time when I’m traveling, so prefer to talk to people on the ground when I arrive and find out what their favourite recommendations are for the short time I typically have for sightseeing.

  • What would you to tell an average person who wants to travel but is missing fat pockets?

Ben – Most people think travel is expensive, though with a bit of legwork it needn’t be. Having your finances in order is important, and can allow you to leverage your credit and other resources to obtain world-class travel, but I find people are generally surprised to hear how low the out-of-pocket costs can be for some amazing travel experiences. By taking advantage of the right credit cards and promotions, even luxury travel can be affordable for the majority of people.

  • What role do you think social media/twitter has played in propagating Award Travel and its awareness levels?

Ben – It’s had a huge impact! When I first started blogging social media wasn’t a key component, but now I find myself interacting with readers and sharing experiences via Twitter, which is awesome. I also think the access to airline and hotel representatives via Twitter can be hugely beneficial to travellers in general.

  • And in the spirit of “GlobeTrotters on Twitter”, tell us your three must follow twitter accounts?

Ben – I love @theflightdeal for keeping track of the best airfare

@johnnyjet for keeping up with the latest news in the industry (he does an especially good job retweeting top stores),

and @AmericanAir for the excellent customer service they provide via Twitter.

 

 

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GlobeTrotters on Twitter | Johnny Jet

GlobeTrotters on Twitter 2

From a man who couldn’t fly for his life to a man who basically flies for a living, John, or Johnny Jet as he is popularly known, has come a long way.

Johnny is a travel expert and editor-in-chief of the super popular travel information website, JohnnyJet.com. Johnny has visited over 60 countries, and is known to add a handful of new countries every year to his ever-growing list.

Johnny has frequently appeared in numerous publications including The LA Times, Outside Magazine, USA Today, and Travel and Leisure Magazine among others. He has made television appearances on CNN, Tech TV, Fox News, PBS, and various media outlets worldwide. In addition, Johnny frequently contributes articles to Frommers as well.

With a verified twitter account possessing over 45000 fans, Johnny Jet is a true “GlobeTrotter on Twitter”. Excerpts from our chat.

Johhny at the Taj

Johnny at the Taj

  • What’s so special about traveling, and air travel specifically?

Johnny – I’m just amazed with air travel and our ability to be able to do it for such reasonable prices. It’s really amazing the world we live in today.

  • And what’s your favorite part about air travel?

Johnny – I love to fly on new planes – especially inaugural flights because everyone is really friendly and bouncing around talking to each other. I’ve been lucky to do quite a few. Some of my favorites are:

Seattle to L.A. on Air New Zealand

Seattle to Dallas on American

Frankfurt to San Francisco on Lufthansa

Around the world on Singapore Airlines

  • Do you have a preferred airline?

Johnny – It all depends on the route but I really enjoyed my around the world flight on Jet Airways (video)

  • Tell us about your all-time favourite city? Any special moments associated with it?

Johnny – My favourite is New York City but I don’t have just one special moment.

  • Most modern airports these days have Wi-Fi, what other feature you would like to see them adopt?

Johnny – More electrical outlets, faster Wi-Fi and natural light.

  • Natural Light is a great suggestion. Makes the space looks bigger as well. What will you suggest to wannabe travellers out there who are afraid of expenses associated with traveling?

Johnny – Not having money is not a good excuse for not to travel. People either need to cut back on their daily habits like buying coffee or magazines and save that money. You can also travel for free. There are websites where you can sleep on people’s couches (couchsurfing.com). There are always good deals too. In our deals newsletter we’ve published deals like California to Brazil for under $300 RT. Or New York to Istanbul for under $400 R/T.

  • Wow! Those two deals sound incredible. I think I’m going to subscribe to your newsletter right away. But which website, guide book etc. you refer to during your travels?

Johnny – I price out my tickets using our JohnnyJet.com search engine. Then I usually ask my friends/followers on Facebook and Twitter what they recommend.

  • All right, that’s great info Johnny. Give us your 3 must follow twitter accounts please?

Johnny – Three best is tough but

@AirFareWatchDog (for airline deals),

@cjmcginnis (we co-host a weekly #TravelSkills Twitter chat),

@BreakingNews (for what’s going on in the world)

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GlobeTrotters on Twitter | Gary Leff

GlobeTrotters on Twitter 2

If you’re a frequent flyer, fond of tracking your air miles and points and generally follow the aviation community closely, you know Gary and you know him well.

And if by some twist of fate you don’t, let me make it easier for you.

Gary Leff is the co-founder of Milepoint.com, a popular online community for frequent flyers. Gary also manages Freddie awards and blogs frequently at View From the Wing. In fact, Gary’s blog was the first to exclusively focus on frequent travel and loyalty programs and he’s been leading the way for over 11 years now.

Not just that, Gary has also served as a moderator of Flyertalk.com from 2003 till the beginning of 2011 and was the senior founding moderator of Flyertalk’s member-elected TalkBoard. He’s been cited and profiled in New York Times, Conde Nast Traveler, Wall Street Journal, Financial Times and Washington post among others.

And in his “real day job”, He is the chief numbers guy for university research centers. Phew!!

Reading about him prior to our chat I chanced upon this. Read this and you will know why he is so revered within the aviation/frequent flyer community.

“Gary Leff is so proficient at the frequent-travel game that in 2008 he redeemed enough miles to fly first class with his wife from Washington, D.C., to Spain for dinner at the famous three-Michelin-starred El Bulli restaurant near Barcelona. After the meal, they turned around and flew home.”   (Via Executive Travel)

13000 kilometers for a Dinner, eh?

13000 kilometers for a Dinner, eh?

Yes, he flew across the pond. For a dinner. Excerpts from our chat:

  • What makes you travel? And why you love getting on planes?

Gary – It would take a really narrow focus or a lot of hubris to believe that wherever one is at a given time is the single greatest place in the world to be.  There’s so much out there in terms of diversity of experiences, creativity and achievement, food and spectacle.  We’re on the earth for such a short time, and experiencing as much as possible seems just so fundamentally…. human.

And I’ve had the great fortune to connect with people, I get on planes to reduce the distance and maintain that connectedness.  And to try new things, broaden my horizons.   My life is so much richer, so much more fulfilled because of travel.  An early morning flight or a groping at security can’t begin to detract from that.

  • No problems with early morning flights or groping certainly means you enjoy flying, if I hadn’t figured that one out yet. What has been the most unforgettable flying experience for you?

Gary – The destination will always be more interesting than flying, though flight itself is a tremendous achievement of humankind over nature and it’s certainly possible to enjoy getting there alongside being there.

I suppose my most memorable flight experience was circling New York airspace before I was a teenager, when the landing gear just wouldn’t go down. Until it did.  Truly, though, in all of my flights few have really been that memorable which is to say that nearly all have been marvels of human achievement.

  • Safe to say all that circling over New York airports is not always so pleasant. Which is your favorite airport and which airline is most impressive in terms of their first class/business class product?

Gary – There’s no question that the Singapore airport impresses me most.  The amenities there are unrivaled.  I like the Seoul airport, and though far from a favorite I think Bangkok is undervalued.  I can’t think of any major airports in Europe that I like (though the first class terminal in Frankfurt is my favorite *terminal*). Dallas is a really good experience overall, and Rick Bayless’ Tortas Frontera almost redeems O’Hare.

My favorite international airline is Cathay Pacific.  I love their first class product, it’s solid all around and I sleep better in their seat than anyone else’s.  Their long haul business class seat is fantastic as well.  My favorite domestic airline is American — overall good service, excellent treatment as a top tier elite, wireless internet across the mainline fleet, pretty good food, and a great new business class seat.  Award redemption for international first class is unrivaled.

  • Talking about award redemption, which is your favorite city to travel to?

Gary – My favorite city has to be Singapore, because it’s at once far away and accessible, and probably better for food at both the high and low end than anywhere else.  Little matches sitting out at the beach in the evening at the East Coast Lagoon Village hawker center, open air, enjoying great food and a walk along the water.

  • What about airports? Wi-Fi is becoming all too common. As a frequent traveler which other amenity you would like to see them incorporate within their premises?

Gary – Starbucks or similar (or higher!) quality coffee airside.  There’s no excuse not to have decent coffee available near the gate in a world where the TSA continues to prosecute the War on Water.

  • Do you consult any specific website before and while your traveling?

Gary – Milepoint.com – frequent flyer community, a friendly group of experienced travelers that are happy to share their advice and experiences.

  • What counsel would you give to the average Joe? She/he wants to travel but is scared about incurring heavy expenses while doing so.

Gary – Though it’s possible to travel frugally, and to cover much of the cost of travel with points, it isn’t free.  There’s nothing wrong with – and indeed tremendous virtue in — traveling on a tight budget.  But if you’re in significant debt, well I’d strongly suggest paying off credit cards before making discretionary travel spend decisions.  Don’t finance your travel on a credit card.  That’s not only good advice; it’s also a way to travel much more in the future. Your travel experiences will pay dividends, but don’t incur interest to have them.

  • That’s very well explained Gary. In the end, as this series is “GlobeTrotters on Twitter“, please tell us your 3 must follow twitter accounts?

Gary –  @GlobeTrotScott for the latest airline news

@onemileatatime for witty commentary about the travel experience

@boardingarea updates from all the best travel blogs in one place

 

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