Last week, the Indian aviation community was abuzz with the news that the government had finally permitted operations of the Airbus A380 in to India. In its announcement, the ministry mentioned Singapore Airlines, Lufthansa, and Emirates as potential candidates in operating the aircraft to India, but there are seven other present operators of the giant, all of whom, with the exception of Qantas Airways, operate to India. Three of the Five near future A380 operators, Qatar Airways, Etihad Airways and Asiana also operate to India.
The question for many aviation enthusiasts is which airline will fly in world’s largest passenger airliner, into one of the world’s most exciting aviation markets, India?
Airline wise A380 cabin configurations
Before we proceed, it is important to realise the sheer size of the A380. The aircraft is classified as a VLA (very large aircraft) which includes the venerable Boeing 747 jumbo-jet. While Airbus shows the typical seating of A380 at 555 seats in a three-class configuration, most airlines have configured their aircraft from a low 407 seats at Korean Air to a maximum of 526 at Lufthansa. The info-graphic on the right shows the various cabin configurations of the A380 operators. The size of the aircraft makes it a challenge for any airline to fill.
Potential A380 airports in India
In its order, the ministry of civil aviation allowed the operations of the super-jumbo at the four major Indian gateway airports capable of handling the A380 – New Delhi, the busiest, Mumbai, the second busiest, Bangalore, the third busiest domestic and fourth internationally, and Hyderabad, the sixth. Chennai and Kolkata are excluded since they lack the airside capability to land this huge plane.
Hyderabad. For the foreseeable future (about 36 months), we believe Hyderabad lacks an adequate catchment especially in the premium classes to allow an airline to profitably operate the A380 consistently.
Bangalore. On the face of it, Bangalore is in a similar situation as Hyderabad, but the IT city is very different from the rest of India, driven by business traffic, it has a high business class demand with virtually negligible first class demand. This same business and IT profile drives demand to extreme volumes on weekends with low weekday loads. The hi-tech nature of Bangalore’s economy also ensures it has the highest percentage of air cargo of India, which airlines carry as belly-hold for additional revenues. Both British Airways and Lufthansa operate the Boeing 747 to the IT city. Given the flexibility of the large A380 fleet, there is a small possibility that Emirates may operate an A380 during the high traffic winter months and during the weekends.
New Delhi and Mumbai. In its global market forecast (GMF), Airbus rated New Delhi and Mumbai in the list of top 20 VLA (very large aircraft) airports by 2030. These two biggest airports in India have the traffic volumes in all the three classes to sustain regular A380 operations. The issue will be which airlines will choose between these two cities.
Potential airlines to operate the A380 to India
There are currently ten operators of the A380. Air France, British Airways, China Southern, Emirates, Korean Air, Lufthansa, Malaysia Airlines, Qantas, Singapore Airlines, and Thai Airways. Five more operators, Qatar Airways, Etihad Airways, Air Austral, Skymark Airlines and Asiana will join the A380 family soon. Of these 15, Air Austral, Qantas, and Skymark don’t operate to India, and we will exclude them for now.
We next eliminate those airlines that we are reasonably sure will not operate an A380, at least in the foreseeable future to Indian airports.
Air France, focuses its bigger aircraft on north American and far east routes. It only operates its mid-sized A330s to India. Malaysia Airlines and Thai Airways focus their A380s in slot constrained high volume airports like London Heathrow, Paris Charles De Gaulle, and Frankfurt. China Southern, Korean Air, and Asiana have insufficient traffic rights to India and focus their VLAs on north American and European destinations.
Qatar and Etihad are remote possibilities for the near future as they too will initially deploy their A380s to slot congested London, Paris, Frankfurt and possibly New York. Rumours about Etihad giving one of their A380’s to their Indian partner, Jet Airways, appear to be just that for now, rumours.
This leaves us with four possible candidates.
British Airways (BA) is the most understated, yet most exciting prospect of bringing A380 to India. The whole universe conspires to make the mechanics work on the routes for BA. The stage lengths of about eight to ten hours are just right. India is an important destination for the airline, and it is demonstrating this by flying its latest aircraft, the Boeing 787 Dreamliner to Hyderabad starting March. London is one of the most visited cities by Indians, not to mention the large Indian origin diaspora living in the United Kingdom, and Heathrow is the A380 capital of the world with virtually every airline flying its A380 to it. Despite a short-sighted transit immigrant visa requirement and ridiculous air passenger fees, Heathrow is a major transit point for passengers between India and North America.
While Mumbai gets the newer 777-300ER featuring the airline’s updated cabin product, New Delhi lags behind having to make do with older 747-400s and 777-200s. The intelligent fleet deployment of British Airways must be noted. During the summers, BA deploys its larger aircraft across the Atlantic catering to massive Trans-Atlantic tourist traffic, while winters sees these aircraft in traditional “home coming” destinations in South Asia, China, and ASEAN.
Despite the airline officially saying
“We welcome the decision of the Indian government to allow A380s to operate in India. Our customers can already enjoy the comfort and luxury of our A380s on flights to Los Angeles and Hong Kong and we will be starting A380 services to Johannesburg in February and Washington in September. “We currently have four A380s and another four will join our fleet this year. We are assessing a range of routes for the aircraft but at this stage it is too early to speculate which cities we will add to its network.”
we are fairly confident of seeing a Union Jack liveried A380 at New Delhi in 2015, if not in the winter schedule.
Emirates (EK) is the world’s largest operator of the A380, and is also the biggest foreign airline operating in India, with some calling it the unofficial national airline of India. The airline operates four daily flights to New Delhi and five dailies to Mumbai, almost all of them using the 777s.
Though on the surface, the short distances from Mumbai and Delhi to Dubai may not justify the A380 which is primarily designed for longer distances, Emirates has been using its A380 ingeniously on shorter routes and we feel, will be able to make Dubai to Mumbai and Delhi work.
Emirates has suffered an image of inconsistent cabin product on its India flights, and the A380 will allow the airline to repair this perception.
With over 44 A380s already in its fleet it is all but certain, the airline will commence an A380 service to both Mumbai and New Delhi. However, since the existing bi-lateral air services agreement (ASA) cap being long exhausted, Emirates will have to consolidate its flights to accommodate the large behemoth. We expect EK to steal the thunder and be the first to operate an A380 to India.
Lufthansa (LH) has always declared its intentions to operate the A380 to India. It was forced to bring its other VLA, the Boeing 747-8i, to New Delhi when the government held firm in its short-sighted denial of A380 operations. This past week saw Lufthansa become the first airline to publicly declare their intentions of bringing Airbus A380 to “major Indian markets”, and most likely from the winter schedule which starts in end October.
The carrier operates an A330-300 featuring its new business class product (which is not on its A380) to both Mumbai and Delhi, with Chennai starting in March 2014. The 747-8i to Delhi also has the new business class and the new first class product (which is also on their A380), while the 747-400 to Mumbai is two generations behind, which as per few trip reports on Flyer Talk, does not even have personal IFE screens in Economy, is a sure shot recipe for customer dissatisfaction, especially on Intercontinental routes.
We expect Lufthansa to operate one A380 to India. It may upgrade Delhi to an A380 and move the 747-8i to replace the 747-400 at Mumbai, or it might directly upgrade Mumbai to an A380. The Indo-German bi-lateral ASA has to be amended to include the A380. It’s an interesting possibility, one that the industry, especially Lufthansa’s MEB3 friends will be watching closely.
Singapore Airlines (SIA) was the launch customer of the A380, has 19 aircraft in their fleet, and they have just ordered another five. SIA is also in partnership with the Tatas to commence a full service airline in India.
The airline has a strategy of offering its best products to the political and commercial capitals of Asian countries. Following this, SIA has been aggressively expanding at Mumbai where it offers triple daily flights to Singapore, while Delhi is at 19 weekly flights currently and will become triple-daily from the summer schedule, all on Boeing 777s. At both cities, the pattern is a morning flight on a smaller 777-200 with two night/mid-night flights being scheduled within three hours of each other.
Delhi though still does not receive the airline’s 777-300ER flagship which features their newest cabin product, so it is very likely the airline will choose to club the two night/mid-night flights and offer Delhi the airline’s best cabin product which includes the SQ Suites. No on-board frolicking please, the airline’s rules clearly prohibit joining the ‘mile high club’.
The dilemma the airline faces is that its current A380 fleet is fully deployed. The additional five orders are relatively recent and delivery is not expected any time soon. The airline will have to sacrifice one flight from another destination to service India in the short-term, or may choose to deploy A380s later.
Related Post: A380 finally flies into New Delhi T3
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“I’m crazy about planes. And mad about trains”. That’s how Arun Rajagopal explains himself as simple as possible. I have been in touch with Arun on twitter for as long as I remember and have had some fascinating conversations with him both online and offline.
Arun has been a top-notch marketer for over 8 years now and for the past 16 months or so he has been at Emirates, carving and executing their social media strategy and loving his dream job, where the worlds of marketing and aviation meet.
Inviting Arun to be a part of the GlobeTrotter series was one of the easiest decisions I have made, partly because he is a passionate globetrotter for real and partly because I selfishly wanted to understand his mindset about travelling. Arun has been on the pages of this blog in the past, we had a great conversation for this series and I hope you all enjoy reading it as well:
- What is your greatest motivation to travel? I vividly remember reading one of your tweets few weeks back where you couldn’t hop on a BOM flight but you still flew, albeit on some other flight. That is astounding enthusiasm. Tell me your motivation for that?
Arun – I love the sheer joy that comes with getting on a plane. I belong to the school of thought that the journey is as important as the destination, sometimes more important than the destination. In this particular instance, I was supposed to fly to Mumbai, but I couldn’t get on my flight. As I walked out of the airport, I realised that it was not me to not get on a plane when I had made my mind to do so. As luck would have it, I just remembered that there was a flight to Ahmedabad, which was leaving 10 minutes later. I walked back, got myself on that plane and eventually reached Mumbai. When I want to get on a plane, I always manage to get on it because I really, really want to. It’s also a mix of karma, luck and persistence.
- Do you enjoy the aviation/flying part of your travels or the sightseeing in cities? Of all the hundreds of flights that you may have taken, any particularly memorable experience you would like to share?
Arun – I love the flying part more. I have two very memorable experiences topping the list. One is the Emirates inaugural flight to Seattle in March 2012. I’m a huge Boeing 777 fan (Vishal’s note: See the cake in the picture above) and it was a dream come true
for me to be on that first flight (a 77W) to the home of Boeing. I bit the bullet one day before the trip, deciding that the high-fares wouldn’t stand in my way. The dream turned even better when I got to see A6-EGO, the 1000th 777 with its paint coat fresh on a Boeing factory tour, right before its delivery ceremony.
The other one has to be celebrating my 30th on an A380 upper deck, which was another big dream come true. On the B-day, all Emirates A380 flights were full, but I scored a seat to Hong Kong, and then did a turn-around to Dubai via Bangkok. My flight touched down at Suvarnabhumi exactly when the clock struck midnight and I got my first birthday call. The crew even had a special birthday surprise for me. I was away for 30 hours, most of them spent on a plane. I’ll take that day with me to the grave.
- Which is your favourite airport and airline? And why? (Barring DXB and Emirates)
Arun – My favourite airport has to be Muscat International. I grew up in Muscat and I flew out of MCT for a good part of my life. It’s a not a huge airport, but I’ve some very special memories.
My favourite airline is a very tough question, because I love most airlines out there and some even more such as Emirates. Any airline that makes flying more personal and special always gets my vote.
- Nicely played there Arun, Tell us about your favourite city, and any memorable experience you had there?
Arun – So many cities, many visited and many more yet to visit. Again hard to pick one, so I will go with New York, Seattle, London and Bangkok. As to a memorable experience, seeing snow for the first time in my life in Seattle was super special. I only had to wait 29 years for it to happen.
- High five, I haven’t seen a snowfall ever myself. When you travel, is there a particular website, guidebook etc. you consult before making plans? What’s your research like?
Arun – I’m not a Lonely Planet guidebook toting kind of person. Where I stay is massively important for me – so I do my hotel research via TripAdvisor, Hotels.com or Booking.com. I talk to people who have been there before and once I’m at the destination, I try to get local insights. But the most magical moments are spontaneous and happen when you are not expecting them. In many of the cities I travel to, I try to connect with friends or acquaintances I have there, which adds a whole new personal experience to my journey.
- Talking bit more about the journey part, Is there any particular addition that you would like airports to adopt? (Besides Wi-Fi)
Arun – Airports play a huge role in enriching your travel experience. I wish more airports had showers. Also, airports are often the first point of contact between a tourist and a foreign country – so smiling; friendly immigration officials would always be welcome. Muscat and Jakarta get my votes there. San Antonio has some amazing rocking chairs where you can lounge on and watch planes. One of my favourite airport experiences has been pausing for a minute to watch a musician perform at Atlanta, in the midst of milling crowds. Give me anything in an airport that makes the travel experience more relaxing and welcoming. I hear Seoul Incheon is amazing and I look forward to a trip soon, only to check out the airport.
- Spoke like a true #AvGeek there. You have a successful career, what advice would you give to all those who might not be financially sound but still harbour dreams of traveling the world?
Arun – I firmly believe that one can make things happen when you are passionate about something and you give 100% to pursuing your dreams. I was not financially sound when I decided to become a globetrotter. As long as you put your goals ahead of you and work towards them, you can make it even to space.
- We know you’re a social media expert, what role do you think social media/twitter has played in propagating Travel?
Arun – Social media has not only enabled travel brands to connect better with their customers, but has also fuelled a massive appetite for travel and made the world a smaller place. There is a very active aviation community on Twitter, sharing common passions, interests, knowledge and information.
- And finally, as this is GlobeTrotters on “Twitter”, your three favourite twitter user accounts to follow?
Arun – Very hard to pick 3, but I’m going to run with
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- GlobeTrotters on Twitter | Shashank Nigam (vishal1mehra.com)
- GlobeTrotters on Twitter | Heather Poole (vishal1mehra.com)
- GlobeTrotters on Twitter | The Airplane Geeks (vishal1mehra.com)
- GlobeTrotters on Twitter | Rick Ingersoll (Frugal Travel Guy) (vishal1mehra.com)
- GlobeTrotters on Twitter | Brian Kelly (The Points Guy) (vishal1mehra.com)
This post was supposed to be your typical trip report until I heard Tim Clark (President, CEO) talk about future of Emirates and his view about airline alliances among many other things within that 30 minute podcast/interview on Emirates IFE (known as ICE) channel no #1500, the default start on the home screen.
Let me take you back to where this all began. I was flying from New Delhi to Barcelona in early May and during the DXB-BCN leg this post took a life of its own.
I was completely mesmerized by the sheer beauty of this Boeing 777-300, regal on the outside & luxurious on the inside. (Barring the bone crunching 3-4-3 seating arrangement of Emirates).
The IFE on this aircraft was state of the art in its truest sense and I can safely say the best IFE I have experienced till date on all 32 airlines I have flown in. The system is based on 3000i from Panasonic Avionics Corporation.
Even the handset had a small touch screen on it, and was capable of displaying information on its own without interrupting content on the main screen. We were served breakfast and lunch on this flight by a very efficient crew, both meals were good and above par.
& It was during this flight I had my eureka moment. Hearing Tim Clark talk about Emirates future plans, their new destinations, that even with current network they are only half done & of course why Emirates is averse to joining any Airline Alliance.
The meat of his answer revolved around the fact that Emirates was averse to joining any alliance because alliances never helped an airline much, and Emirates feared that transferring your pax from one airline to the other may give them inconsistent experiences, completely opposite to their vision of seamless, comfortable and world-class hospitality that Emirates wants its customers to feel across their network & at their home in Dubai International Airport, Terminal 3.
Fair enough I thought & agreed with his thought process in my mind as I disembarked.
The LIS-DXB flight of this trip was also on a B773.
I had an Open-jaw ticket & was returning to Delhi via Lisbon. The security and immigration was pretty painless, but the walk to the flight gate, which was actually the last of the airport, was quite a walk. Dare I say, it would have dwarfed the walk at Delhi Airport’s T3.
After an efficient boarding process I moved to my seat to see the same world-class IFE greeting me & I remember thinking to myself, “consistently world class indeed”.
But the biggest surprise of the flight was when Cabin crew armed & cross checked doors and I was sitting next to 2 empty seats.
Suddenly the Aviation Geek in me woke up & I stood up to have a look around the cabin to check for loads. It was a Saturday evening flight, with just about 50% occupancy in economy. The guy in the next middle row had all 4 seats for himself.
As we rose up over the balmy and beautiful evening of Lisbon, I fired up ICE and got to hear Tim Clark again. I must admit I loved hearing him speak; his voice was like a gentle massage to my eardrums with a soothing accent. He had me completely sold on Emirates vision and their reasoning for it.
Our crew for the flight was nice and chatty, and the meal service for this flight served as Dinner, was yummy. I had my first Indian meal in 8 days & the chicken tikka masala did not disappoint at all.
The crew also served drinks just before landing into DXB. Overall a flawless flight from Emirates.
AT DXB T3
But then we landed into DXB. We arrived slightly before time & I had 5 hours & 45 minutes left for my early morning connecting flight to New Delhi. Transfer and security was much better this time compared to my outward leg.
Here’s my take on Dubai International T3 after been there 6 times now. I find DXB as one of the world’s most boring airport/terminal. DXB sadly offers nothing for the traveler but shopping. I think that’s where it should take a cue from airports like Munich, Zurich, Amsterdam, Seoul and Changi. Shopping is just ONE part of the experience, not the ENTIRE experience. Being a hub airport for one of the largest airlines in the world should carry responsibilities with it & so far DXB T3 has failed on my watch in many aspects.
With my tired limbs & stressed mind I hopped on the train towards B Gates. I reach our scheduled gate only to hear an emirates employee shouting loudly that our flight is delayed by an hour and 30 minutes, with a gate change.
Later on an Emirates employee tells me all delays at the airport were due to unseasonal fog, which enveloped DXB in the morning & has had a knock on effect on flights throughout the day. Our aircraft was scheduled to arrive from Dammam & its arrival was delayed by 2 hours due to the same problem.
But there’s another dimension to this thought. As the disruptions have been on since morning, Emirates must have known about possible delays for our flight to DEL as well, then why it decided to inform passengers at the very last minute, at their boarding gate?
Also, from my point of view, If Emirates knew about this 2 hour delay much earlier, they could have even given me a hotel accommodation at DXB. Emirates has a policy of granting all economy passengers with a layover of more than 8 hours at DXB, a complimentary hotel stay. Needless to say I was physically exhausted after almost 15 hours of travel & would have loved some shuteye, even for couple of hours. My decision of not going to the Lounge at T1 came to haunt me.
I reach the new gate as per the re-scheduled departure time only to find that the gate has been changed again. So, I reach the 3rd gate of this journey & it finally seems to be the correct one. We start boarding 15 minutes after the re-scheduled departure time, and are already running late. Again. And there is no explanation from the airline staff as well. And to top it all of, we are transferred to buses. It seems our Airbus A330-200 has chosen to park remotely.
Certainly not the world-class consistent experience that Tim Clark promised.
By the time I boarded my DXB-DEL flight, I had lost all sense of time, but it would be safe to say that the flight took off at least 2 hours and 15 minutes post-scheduled departure.
The boarding for this flight was completely mismanaged by the Emirates crew/ground staff. First and Business class passengers were requested to use the front staircase understandably but the entire economy class passengers were required to board the aircraft from the rear.
Even those with early economy seats were turned away from the front door to board from rear. Naturally that had many passengers agitated, as they had to carry their hand baggage from the back of the aircraft, almost to the front.
One of the few positives about the flight I immediately noticed was the 2-4-2 seating arrangement, with a window seat It seemed ideal for me. My luck continued with this flight as well as the seat next to me remained vacant.
But as I sat down, I immediately saw this staring back at me.
From the best to the worst, Emirates had provided me two extreme IFE options & the voice of Tim Clark talking about consistent world-class experience for passengers started ringing in my ears. You see having a mediocre IFE system is one thing, but this was the worst.
Just as we were all set for the taxi to runway, the captain informed us of another 20-minute delay. Apparently the control tower wanted us to wait, if we hadn’t waited enough already. Meanwhile I also took notice of one of the most uncomfortable seats I have been on in an aircraft (not as bad as my Ryan Air flight but close enough) with weird lower back support settings which made a thick uncomfortable cushion pop out & the seat itself was not the best.
Tim Clark & his voice came back to my mind & ears. Shouting.
We were served lunch on this flight & the butter chicken I opted for was very well prepared. The crew of the flight, barring the initial boarding process, was also very friendly and professional.
Did I mention that the IFE on this flight was almost repulsive & I never bothered to even use it once, preferring to read FT on Sunday, provided gratis by Emirates at the boarding gate.
Nothing else of much note in the flight as we had a smooth landing at Delhi and the captain apologized in the end for multiple delays.
One big question lords over my mind after these extreme experiences
Where is the consistent world class seamless (and other adjectives) experience that Emirates loves to boast about? This is not a one-off thing as Emirates operates this very A332 daily to Delhi? I haven’t documented my first flight, DEL-DXB in detail, again on A330-200, but if it wasn’t for catching up on sleep or a chatty co-passenger, I would have been horrified about that as well.
India is supposed to be Emirates biggest market, then why this huge inconsistency? Emirates flies more Indian passengers abroad than any other Indian carrier, Why the Indian passenger is almost taken for granted? Especially considering other global players like Lufthansa fly their top the line aircraft, the Boeing 747-8, to Indian cities.
And it’s just not me pointing out their inconsistencies; plenty of others are talking about it as well. Just that nobody else has devoted such detail to it.
I won’t be surprised if the more nimble (and smaller as of now) gulf carriers like Qatar Airways and Etihad Airways attract more Indian travelers to their much superior product in time to come. For Emirates, I only wish for a consistent passenger experience, only to live up to their own promise, which should be good enough for now.
Overall I would rate my 4 flights with Emirates as the following:
DEL-DXB – 6.5/10
DXB-BCN – 8.5/10
LIS-DXB – 9.5/10
DXB-DEL – 3.5/10
- Emirates delayed me for 24 hours on flight to Sydney (guardian.co.uk)
- Trip Report – YYZ-DXB on Emirates’s Airbus A380 (June 2009) (av8radi.wordpress.com)
- Codeshares and alliances for dummies – Part 2 (rewardingtravels.wordpress.com)